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Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.Sign up to get the latest Service Alerts via email.

The Disaster Prepared Business
Each year small businesses nationwide close their doors because of damage from flooding, tornadoes, wildfires, and hurricanes. Small business owners can develop a preparedness program to address the impact of hazards. There are five steps in developing this program:

  • Program Management
  • Planning
  • Implementation
  • Testing and Exercises
  • Program Improvement

According to FEMA’s Preparedness in America Report, employees are 75 percent more likely to take action when employers encourage employees to prepare for disasters. Employers can participate in the American Red Cross Ready Rating Program to help their organization successfully withstand disasters. To join the program, employers complete an assessment to gauge the preparedness level of their business. After the assessment, employers must take action to improve preparedness within the office and among employees.

America’s PrepareAthon! also offers Prepare Your Organization Playbooks to help business owners hold preparedness discussions and table top exercises for six hazards.

Get Your Business Ready!
Each year small businesses nationwide are forced to close their doors in the aftermath of severe storms, flooding, tornadoes, wildfires and hurricanes. Business interruptions, even short ones, are costly in terms of lost productivity and profits.

You can get help with your own business preparedness planning through a series of free webinars in September hosted by the U.S. Small Business Administration (SBA) and Agility Recovery. The September series is presented in collaboration with FEMA’s Ready Campaign, as part of National Preparedness Month.

The SBA wants to help business owners take charge of the well-being of their own companies, the safety of their employees, and the sustenance of their local economies by being prepared to rebound quickly from any kind of disaster.

The half-hour webinars will be presented at 2 p.m., Eastern time, each Wednesday in September. Visit http://snurl.com/296yw4e to register for any or all of the webinars listed below.
  • September 3: Crisis Communications for Any Organization: Learn promising practices for developing an emergency communication strategy.
  • September 10: How to Plan for a Power Interruption…and Recover Fast: Tips on how to make your company resilient and better prepared to mitigate losses during power outages.
  • September 17: The Top 5 Steps for Preparedness This Year: Presents five ways to prepare for disaster-related business interruptions.
  • September 24: If You Do Nothing Else This Year: Simple, low-cost tips on building a solid business continuity plan.

SBA has partnered with Agility Recovery to offer business continuity strategies through their “PrepareMyBusiness” website. You can also visit this site to check out archived webinars and other disaster preparedness tools.

Businesses can do much to prepare for the impact of the many hazards they face in today’s world including natural hazards like floods, hurricanes, tornadoes, earthquakes and widespread serious illness such as the H1N1 flu virus pandemic.
  1. Ready Business assists businesses in developing a preparedness program by providing tools to create a plan that addresses the impact of many hazards. This website and its tools utilize an “all hazards approach” and follows the program elements within National Fire Protection Association 1600, Standard on Disaster/Emergency Management and Business Continuity Programs. NFPA 1600 is an American National Standard and has been adopted by the U.S. Department of Homeland Security.
  2. Business Executives for National Security http://www.bens.org/home.html The Business Executives for National Security (BENS) is a nationwide, non-partisan organization, and is the main conduit through which business executives can help ensure the nation's security. BENS members use their business experience to help make America safe and secure by identifying government business practices in the national security arena that can and should be changed. The website explains the mission and work of BENS, provides access to BENS publications, and offers membership information.
  3. Extension Disaster Education Network http://eden.lsu.edu/Pages/default.aspx The Extension Disaster Education Network (EDEN) is a collaborative multi-state effort by Extension Services across the nation to improve the delivery of resources to residents affected by disasters.
  4. FEMA—Private Sector Division http://www.fema.gov/privatesector/index.shtm FEMA established a Private Sector Division to improve information sharing and coordination between the agency and the private sector during disaster planning, response and recovery efforts. This website provides businesses with information collected from across FEMA.gov and other emergency planning resources. The site provides comprehensive resources including plans for natural disasters, digital and paper flood maps, a flood insurance library, and a checklist for business recovery planning. The FEMA Emergency Management Guide for Business and Industry is available on the site.
  5. FEMA—Continuity of Operations Programs http://www.fema.gov/government/coop/index.shtm This website contains the strategy, policies, and procedures of the FEMA Headquarters National Continuity Programs (NCP). The plans on the site can also be used as a template for any agency developing NCP guidelines and programs. Tools on the site include a continuity evaluation tool, a multi-year strategy plan, a program management plan, and an assessment questionnaire and worksheet. Independent training courses are also offered through the site.
  6. Occupational Safety and Health Administration—Evacuation Plans and Procedures eTool http://www.osha.gov/SLTC/etools/evacuation/index.html This eTool helps smaller or retail businesses develop an emergency action plan, and comply with Occupational Safety and Health Administration (OSHSA) emergency standards. The eTool contains information for accessing the workplace for an emergency and preparing for possible emergency situations.
  7. Small Business Administration—Disaster Preparedness http://www.sba.gov/content/disaster-preparedness The materials on this Small Business Administration (SBA) website can assist small businesses in creating disaster plans to facilitate recovery from financial losses and business interruptions, and protect their employees, the community and the environment during and after a disaster. The business owner is provided with fact sheets, FAQs, and information about applying for an SBA disaster loan.
  8. U.S. Chamber of Commerce, National Security and Emergency Preparedness Department http://www.uschamber.com/issues/index/defense/default The National Security and Emergency Preparedness Department of the U.S. Chamber of Commerce addresses the need for pre-planned and coordinated responses to natural disasters and global security issues. Critical issues facing the department include transportation and supply chain security and emergency preparedness and response. Also available on the site is a brochure “It’s Not Flu As Usual” that helps businesses prepare for pandemic flu and maintain business continuity (see http://www.uschamber.com/issues/defense/pandemic/its-not-flu-usual).
  9. National Institute of Environmental Health Sciences –Worker Education and Training Program http://tools.niehs.nih.gov/wetp/index.cfm?id=536 The Worker Education and Training Program (WETP) supports the training and education of workers engaged in activities related to hazardous materials and waste generation, removal, containment, transportation and emergency response. This webpage lists resources compiled related to emergency preparedness and specific worker safety and training. Resources are listed for earthquakes, general preparedness, hurricanes and floods, oil spills, radiological dispersion devices (RDD) or dirty bombs, wildfires, and H1N1, pandemic, and avian influenza.
  10. National Safety Council—Emergency Preparedness http://www.nsc.org/safety_work/empreparedness/Pages/Emergency_Preparedness.aspx The National Safety Council (NSC) saves lives by preventing injuries and deaths at work, on the roads and in homes and communities. The members-only section on the NSC website provides access to disaster and emergency planning products and services for the workplace, including “Business Continuity—Getting Back to Business After a Disaster,” and an on-site emergency response planning course.
  11. The American Red Cross—Red Cross Ready Rating Program http://www.readyrating.org/BusinessSplash.aspx The Red Cross Ready Rating Program assists businesses, organizations, and schools in preparing for emergencies. The program consists of five steps which identifies preparedness levels of members and guides them toward continual improvement. Focusing on preparedness and prevention, it facilitates a path for emergency preparedness improvement for businesses. The website provides information for becoming a member, as well as an overview of the five steps of the program.
  12. Association of Contingency Planners—Business Continuity http://www.acp-international.com/about_mission.asp The Association of Contingency Planners (ACP) supports business continuity professionals. It provides programs, workshops, and symposiums in the fields of business continuity, disaster recovery, and emergency response. ACP supports resilient communities through the harnessing of collective knowledge, skills, and experience. Their website supplies basic information on business continuity (BCP 101) and links to the Institute for Business and Home Safety (IBHS) (see http://www.disastersafety.org/), a long term partner of ACP.


  1. Business Executives for National Security—Getting Ready: Company Primer on Preparedness and Response Planning for Terrorist and Bioterrorist Attacks http://www.bens.org/mis_support/Getting-Ready.pdf This primer helps organizations understand the threat of terrorism by providing information about recognizing, preparing for, responding to, and recovering from terrorist attacks. The primer includes information about the scope and scale of terrorism, preparing for potential emergency situations, procedures for responding to a terrorist attack, and recovering from the event. Although the plans given in the primer focus on terrorism, they were created to be adapted to other emergencies, such as fires, tornadoes, earthquakes, floods, and public health emergencies.
  2. FEMA—Emergency Management Guide for Business and Industry http://www.fema.gov/pdf/business/guide/bizindst.pdf This guide provides guidance on creating and maintaining a comprehensive emergency management program for companies of all sizes. Section one describes the four steps of the planning process: forming a planning team, conducting a vulnerability analysis, developing a plan, and implementing it. Section two describes how to deal with various issues which might arise after implementing the plan, including directing and controlling the situation, logistical issues, protection of life, and restoration after the emergency. Section three includes technical information for responding to specific hazards, such as hurricanes, tornados, fires, and technological emergencies.
  3. Occupational Safety and Health Administration—How to Plan for Workplace Emergencies and Evacuations http://www.osha.gov/Publications/osha3088.pdf This booklet provides a plan for workplace emergency and evacuation. The booklet explains what to include in the plan, developing evacuation policies and procedures, training employees may need, and OSHA’s requirements for emergencies.
  4. U.S. Department of Homeland Security—Pandemic Influenza Preparedness, Response, and Recovery Guide for Critical Infrastructure and Key Resources http://www.flu.gov/professional/pdf/cikrpandemicinfluenzaguide.pdf This guide enhances business continuity plans by focusing on catastrophic health emergencies such as pandemic influenza. Businesses are given specifics for enhancing their contingency plans regarding pandemics, and are provided with plans for numerous sector-specific and common pandemic influenza variables. The guide includes sections about pandemic implications for businesses, a Continuity of Operations-Essential (COP-E) Guide, and methods for communicating with employees, customers and the media.
  5. U.S. Small Business Administration—Expect the Unexpected: Prepare your Business for Disaster, and PrepareMyBusiness.org http://static.nationwide.com/pdf/disaster-plan-business-guide.pdf http://www.preparemybusiness.org The U.S. Small Business Administration (SBA) and Nationwide Insurance partnered to create this brochure. Business owners are urged to properly prepare, and be equipped, for unexpected business disruptions. Suggestions are provided for disasters such as wildfires, tornados, hurricanes, flooding, and earthquakes. Business owners are instructed to create a disaster plan and make an emergency supply kit.
  6. Institute for Business and Home Safety—Open for Business http://www.disastersafety.org/text.asp?id=ofb_main The Institute for Business and Home Safety, a nonprofit initiative of the insurance industry, created this toolkit to provide disaster planning and recovery tools for small and mid-sized businesses. It explains how to develop a business continuity plan and offers business continuity forms.